Privacy Policy

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At Queen Nadege Cosmetics, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit our website or use our products and services. By accessing or using our website, you agree to the terms of this policy. Please read it carefully to understand how we treat your information.

We collect the following types of information when you use our website:

• Personal Information: This includes any data that can identify you personally, such as your name, email address, phone number, billing and shipping address, and payment information. We collect this information when you make a purchase, sign up for our newsletter, or contact us.
• Non-Personal Information: This includes details about your interactions with our website, such as your IP address, browser type, operating system, and browsing behavior (pages viewed, time spent, etc.). This information helps us improve the functionality of our website and enhance your user experience.

The information we collect is used for various purposes, including:

• Processing Orders: We use your personal information to process and fulfill your orders, including payment processing, shipping, and customer support.
• Customer Support: To provide assistance with your inquiries, resolve issues, and improve our services.
• Marketing and Promotions: We may use your email address to send newsletters, special offers, promotions, and other marketing communications. You can opt out of these communications at any time by clicking the unsubscribe link in the email.
• Website Improvement: We analyze non-personal information to understand website traffic patterns, preferences, and improve user experience.
• Legal Obligations: We may use your personal information to comply with legal obligations, resolve disputes, and enforce our policies.

We take reasonable precautions to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption: Our website uses SSL (Secure Socket Layer) encryption to protect sensitive information transmitted during checkout or account creation.
• Secure Servers: Your data is stored on secure servers with advanced security protocols to safeguard your information.
• Limited Access: Only authorized personnel have access to your personal data for the purpose of processing orders or providing customer service.

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted partners and service providers to facilitate our business operations, including:

• Payment Processors: We share payment information with secure payment gateways (e.g., credit card processors) to complete transactions.
• Shipping Partners: We share necessary shipping information with courier services to ensure timely delivery of your orders.
• Legal Compliance: We may disclose your information if required by law or to protect our rights, property, or safety, or that of others.

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences, analyze site traffic, and personalize content. You can control cookie settings through your browser preferences, but disabling cookies may affect your ability to use certain features of our website.

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the content, privacy practices, or security of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

You have the following rights regarding your personal information:

• Access and Correction: You may request access to your personal information or ask us to correct any inaccuracies.
• Opt-Out: You can opt-out of receiving marketing communications from us by clicking the unsubscribe link in our emails or by contacting us directly.
• Data Deletion: You may request that we delete your personal information, subject to certain legal and contractual obligations.
• Data Portability: You can request a copy of your personal data in a structured, machine-readable format.

To exercise these rights, please contact us at the contact details provided below.

Queen Nadege Cosmetics does not knowingly collect or solicit personal information from individuals under the age of 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated "Last Updated" date. Please review this Privacy Policy periodically to stay informed about how we protect your information.

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Queen Nadege Cosmetics
Email: Info@queennadegecosmetics.com
Phone: 855-614-9766
By using our website, you acknowledge that you have read and understood this Privacy Policy.